FAQs
Will there be a discolouration to flower petals?
Ultimatey, all flowers will fade in colour overtime and some may be fade quicker than another.
Please be mindful that exposing your frame in direct sunlight will cause discolouration to the flowers at a quicker rate, hence displaying your frame in a shady and/or not exposed in constant direct sunlight will help your frame to not lose its colour.
Do you ship internationally?
Yes, we sure do! The Floral Merchant is an Australian creative business and we would love to spread our flower vibes to anyone in the world. There's an international shipping option when you're at the checkout.
How long does it take to receive my order?
For pre-made designs all orders will be dispatched within two working days via Express Post to your destination. Delivery pricing is listed in the checkout section.All bespoke pieces such as Wedding Preservation will take up to 12 weeks to be dispatched.
How do I get my wedding flowers to you?
The sooner we receive your wedding flowers the better! The fresher the petal is when pressing help to capture to the true beauty of the flower. We provide a complimentary collection service for all Sydney metro orders. For brides further afield I will contact you with specific instructions on how to send your flowers.
How do I care for my pressed flower piece?
We suggest gently dusting your pressed flower piece with a microfiber cloth. Please avoid using any harsh cleaning materials.
Where do you source the flowes from for pre-made designs ?
All pieces are made using traditonal handpressed flower techniques, and we do not use any chemicals. We pride ourselves in using seasonal flowers locally grown or sourced in Sydney, Australia.
Curious about the flower pressing process?
The beauty of flower pressing helps to keep the shape and form of your flowers. There will be a change in colour as the flower slowly presses and dries.
White flowers will change to beautiful shades of cream, and warm tones of caramel brown and golden yellow.
Pretty pastel colours will often fade, for example light pinks might go very pale, or develop of sunny golden tone.
Darker colours can deepen. Red roses for example will often change to dark burgundy.
Bright colours tend to retain there true colour, however some shade my deepen.